Administrative Professional | E-Commerce Virtual Assistant

Organized work.
Reliable support.

I’m Aldrin Neil A. Torres, an administrative professional with 6+ years of experience in administrative support, data management, customer service, and records management — now transitioning into e-commerce operations.

Aldrin Neil A. Torres
Detail-oriented • Organized • Client-focused

About me

A dependable support professional who values accuracy, organization, clear communication, and smooth day-to-day operations.

Professional Summary

Administrative professional with 6+ years of experience in administrative support, data management, customer service, and records management within the local government sector. Highly organized, detail-oriented, and proficient in Microsoft Excel and Google Workspace.

Currently transitioning into e-commerce operations through training in Shopify, Amazon Seller Central, and WooCommerce, seeking to support online businesses as an E-Commerce Virtual Assistant.

LocationCavite, Philippines
EducationBS Computer Science
Work SetupAvailable for Full-Time Remote Work
LanguagesFilipino • English

Core Skills

Administrative Support
Data Entry
Customer Service
Records Management
Document Management
Email Management
Microsoft Excel
Google Sheets
Google Workspace
Documentation
Inventory Management
Product Listing
Shopify
Amazon Seller Central
ChatGPT

Experience

Professional experience grounded in accuracy, documentation, customer support, coordination, and deadline-driven operations.

DEC 2023 — JUN 2026

Administrative Clerk

Barangay Salawag Community Hall

  • Managed high-volume data entry while maintaining accuracy and attention to detail.
  • Maintained organized digital and physical records for efficient record retrieval and documentation.
  • Processed and verified official documents while ensuring accuracy and compliance.
  • Assisted in payroll preparation, financial documentation, and report generation using Microsoft Excel.
  • Responded to client and stakeholder inquiries while delivering professional customer service.
  • Collaborated with multiple departments to ensure efficient administrative operations and timely task completion.
  • Handled confidential information with professionalism and discretion.
JUN 2018 — NOV 2023

Sangguniang Kabataan Councilor

Barangay Salawag

  • Coordinated projects, schedules, and administrative activities with internal and external stakeholders.
  • Prepared reports, meeting minutes, and official correspondence with accuracy.
  • Maintained organized documentation and project records.
  • Assisted in budget monitoring and administrative support for community programs.
  • Collaborated with local government offices to ensure timely project implementation.

Portfolio

Mock sample projects created for portfolio demonstration, showing product listing, inventory, order, customer support, catalog, reporting, and sales-tracking workflows.

Product Listing Management sample
01 / E-COMMERCE OPERATIONS

Product Listing Management

Organized product information, categories, pricing, descriptions, SKU numbers, and stock quantity.

Product DataSKUInventory
Inventory Management sample
02 / E-COMMERCE OPERATIONS

Inventory Management

Inventory overview with stock quantities, reorder levels, stock status, and last stock update.

Stock TrackingReorder Alerts
Order Management sample
03 / E-COMMERCE OPERATIONS

Order Management

Order tracker covering customer details, payment status, order status, shipping, and delivery information.

Order TrackingCustomer Data
Customer Support Email Management sample
04 / CUSTOMER SUPPORT

Customer Support Email Management

Sample inquiries with professional responses, issue resolution, and response-status tracking.

Email SupportProblem Solving
Product Catalog sample
05 / CONTENT & PRODUCT DATA

Product Catalog

Branded catalog layout presenting products by category with concise descriptions and pricing.

CatalogProduct Content
Sales Tracking Dashboard sample
06 / REPORTING

Sales Tracking Dashboard

Store-performance dashboard with sales, orders, customers, average order value, return rate, and charts.

Sales ReportingDashboard
Daily Operations Report sample
07 / OPERATIONS REPORTING

Daily Operations Report

Daily summary of orders processed, products updated, low-stock items, inquiries handled, and next-day tasks.

Daily ReportingOperations

Tools & Platforms

These are based directly on the software and e-commerce platforms listed in my resume, plus the AI tool noted there.

Microsoft Excel logoMicrosoft ExcelProductivity
Google Sheets logoGoogle SheetsProductivity
Google Docs logoGoogle DocsDocuments
Microsoft Office logoMicrosoft OfficeProductivity
Google Workspace logoGoogle WorkspaceWorkspace
Shopify logoShopifyBasic familiarity
Amazon logoAmazon Seller CentralBasic familiarity
WooCommerce logoWooCommerceBasic familiarity
OpenAI logoChatGPTResearch & workflow assistance

Certifications

Continuous learning through industry-recognized certifications in Virtual Assistance, E-Commerce, and Digital Productivity.

AI-Powered E-Commerce Virtual Assistant Bootcamp certificate
View Certificate

AI-Powered E-Commerce Virtual Assistant Bootcamp

Aspiring VA with Zeah2026
Introduction to Virtual Assistant certificate
View Certificate

Introduction to Virtual Assistant

Renaissance VA Academy2026
Business Email certificate
View Certificate

Business Email

HP LIFE2026
Social Media Management 101 certificate
View Certificate

Social Media Management 101

Renaissance VA Academy2026
Effective Presentations certificate
View Certificate

Effective Presentations

HP LIFE2026

LET’S MAKE YOUR OPERATIONS EASIER.

Available for full-time remote work. For opportunities, collaborations, or E-Commerce VA roles, feel free to reach out.

Contact Me:
E-mail: aldrin241torres@gmail.com
Contact: +63 908 461 6547